Terms of Use

By accessing or using the Site, you confirm that you have read, understood, and agreed to these Terms, as well as our Privacy Policy and Data Privacy Agreement, both of which are incorporated by reference.

We may modify these Terms at any time. Material changes will be posted on this page with an updated “Last updated” date and, where required by law, communicated to registered account holders. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Site or open an account.

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:

• Use the Site in any way that violates any applicable law, regulation, sanctions program, or export control restriction.
• Engage in any conduct that could damage, disable, overburden, or impair the Site, or interfere with any other party's use of the Site.
• Attempt to gain unauthorized access to any portion of the Site, any account, or any system or network connected to the Site.
• Use the Site to transmit any virus, malware, or other harmful code, or to conduct any automated scraping, crawling, or data harvesting without our prior written consent.
• Post or transmit any unlawful, threatening, defamatory, obscene, infringing, or otherwise inappropriate content.
• Use the Site or its content to train, fine-tune, or benchmark any machine learning or artificial intelligence system without our prior written consent.
• Resell, sublicense, or otherwise commercially exploit access to the Site or its content except as expressly permitted.

All content on the Site — including text, images, graphics, logos, designs, product renderings, catalogs, specifications, and software — is the property of Global Sales or its licensors and is protected by copyright, trademark, trade dress, and other intellectual property laws.

You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your own internal business or personal, non-commercial purposes. You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on the Site without our prior written permission.

Third-party manufacturer names, logos, and product imagery remain the property of their respective owners and are used for identification purposes only.

Certain features — including project tracking, messaging, quotes, invoices, and contractor ordering — require an account. You agree to provide accurate, current, and complete information and to keep it updated.

You are responsible for maintaining the confidentiality of your credentials and for all activity occurring under your account. You must notify us immediately at info@global-sales.us if you suspect any unauthorized use.

We may suspend or terminate accounts that are inactive, provide false information, or are used in violation of these Terms.

The Site allows you to upload photos, project details, documents, and messages (“User Content”). You retain ownership of your User Content.

You grant Global Sales a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt, and display your User Content solely to operate and improve the Site and deliver services you request — including generating design concepts, quotes, and project documentation.

You represent that you own or have all necessary rights to your User Content and that it does not infringe any third-party rights or violate any law. We may remove User Content that violates these Terms, but we have no obligation to monitor it.

Our design tools may generate renderings, visualizations, and product suggestions using artificial intelligence. These outputs are conceptual illustrations only.

AI-generated content is not a construction document, engineering drawing, permit set, or guarantee of appearance, fit, availability, color accuracy, or code compliance. Colors, finishes, dimensions, and product availability must be confirmed with physical samples and written quotations before purchase or installation.

You are responsible for verifying that any design, product, or material selection complies with applicable building codes, hurricane and wind-load requirements, and local permitting rules.

Products and services displayed on the Site are subject to availability. While we strive for accuracy, we do not warrant that product descriptions, specifications, images, pricing, or availability are free from errors or omissions.

We reserve the right to correct errors, modify, update, or discontinue any product or service listed on the Site at any time without notice, and to cancel any order placed based on inaccurate information, including incorrect pricing.

All prices are in U.S. dollars unless otherwise indicated and exclude taxes, duties, freight, insurance, and destination charges unless expressly stated.

Quotations are valid only for the period stated on the quotation and are subject to change based on manufacturer pricing, tariffs, freight rates, and material surcharges. A quotation is an invitation to order and does not constitute a binding contract until we issue a written order confirmation.

Payment terms for products and services are governed by the applicable order acknowledgment, credit agreement, or service agreement. Late balances may accrue interest at the maximum rate permitted by law, plus reasonable collection costs.

Global Sales provides freight consolidation and shipping services for customers in Bermuda and the Caribbean. Shipping times and costs are estimates and vary based on order size, destination, carrier schedules, port conditions, customs processing, and weather.

Unless a written agreement states otherwise, title and risk of loss pass to you upon delivery of goods to the carrier or consolidation facility. Global Sales is not responsible for delays, damage, loss, demurrage, or storage charges caused by third-party carriers, ports, customs authorities, or force majeure events.

You are responsible for all import duties, taxes, brokerage fees, and compliance obligations at the destination unless expressly included in a written quotation.

Custom, made-to-order, and special-order items — including cabinetry, countertops, windows, and doors — are generally non-cancellable and non-returnable once released to production.

Shortages, visible damage, or misshipments must be noted on the delivery receipt and reported to us in writing within five (5) business days of delivery, with photographs. Concealed damage must be reported within ten (10) business days.

Approved returns of stock items may be subject to manufacturer restocking fees and return freight charges.

Products sold by Global Sales carry only the warranties provided by their manufacturers. Global Sales is a distributor and does not itself manufacture the products it supplies.

Global Sales makes no independent warranty regarding products and, to the extent permitted by law, assigns applicable manufacturer warranties to you. Installation, workmanship, and site conditions are excluded from all product warranties.

The Site may contain links to, or integrations with, third-party websites and services. These are provided for convenience only. We do not control and are not responsible for the content, accuracy, security, or practices of third parties, and inclusion does not imply endorsement.

The Site is provided on an “as-is” and “as-available” basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, Global Sales disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that content, renderings, or estimates are accurate or complete. Nothing on the Site constitutes engineering, architectural, legal, or professional advice.

To the fullest extent permitted by law, Global Sales and its affiliates, directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, delay damages, or cost of substitute goods, arising out of or in connection with your use of the Site or any products or services obtained through the Site.

Our total aggregate liability for any claim arising out of or relating to the Site or these Terms shall not exceed the greater of (a) the amount you paid to Global Sales for the specific product or service giving rise to the claim during the six (6) months preceding the claim, or (b) one hundred U.S. dollars (US$100).

These limitations apply regardless of the form of action, whether based on contract, tort, strict liability, or otherwise, and survive any failure of essential purpose. Some jurisdictions do not allow certain limitations, so portions may not apply to you.

You agree to indemnify, defend, and hold harmless Global Sales, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Site, your User Content, your violation of these Terms, or your violation of any law or third-party right.

Global Sales shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including hurricanes and severe weather, port closures, shipping and container shortages, labor disputes, pandemics, war, terrorism, government action, tariffs, embargoes, utility or network failures, or supplier defaults.

We may suspend or terminate your access to the Site at any time, with or without notice, for conduct that violates these Terms, creates risk or legal exposure, or is otherwise harmful to Global Sales or its customers.

Sections relating to intellectual property, user content, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law survive termination.

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution. Before initiating any formal proceeding, you agree to contact us at info@global-sales.us and attempt in good faith to resolve the dispute for at least thirty (30) days.

Binding arbitration. Any dispute not resolved informally shall be finally resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Hillsborough County, Florida, before a single arbitrator, in English. Judgment on the award may be entered in any court of competent jurisdiction.

Class action waiver. Disputes must be brought in an individual capacity only, not as a plaintiff or class member in any purported class, collective, or representative proceeding.

Exceptions. Either party may seek injunctive or equitable relief for intellectual property infringement or unauthorized access in a court of competent jurisdiction, and either party may bring an individual claim in small claims court. Where arbitration is unenforceable, the exclusive venue is the state or federal courts located in Hillsborough County, Florida, and both parties consent to personal jurisdiction there.

Time limit. Any claim must be filed within one (1) year after it arises, or it is permanently barred, except where a longer period is required by law.

By using the Site or providing your contact details, you consent to receive communications from us electronically, including by email, in-app message, and — where you have opted in — SMS. Message and data rates may apply; you may opt out of marketing messages at any time using the unsubscribe link or by replying STOP. Transactional messages about orders, quotes, and account security are not marketing and may continue.

You agree that electronic records and signatures satisfy any legal requirement for a writing or signature.

If you believe content on the Site infringes your copyright, send a written notice to info@global-sales.us including: identification of the copyrighted work, identification of the allegedly infringing material and its location, your contact information, a statement of good-faith belief that the use is unauthorized, a statement that the information is accurate, and your physical or electronic signature. We will respond to valid notices and may remove content and terminate repeat infringers.

We are working to keep the Site usable for everyone, including people using assistive technology. If you encounter an accessibility barrier, contact us at info@global-sales.us and we will work with you to provide the information or transaction you need through an alternative channel.

• Severability: If any provision is found unenforceable, the remaining provisions remain in full force and the unenforceable provision will be modified to the minimum extent necessary.
• No waiver: Our failure to enforce any provision is not a waiver of that provision or any other.
• Assignment: You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Entire agreement: These Terms, together with the Privacy Policy, Data Privacy Agreement, and any signed order or service agreement, form the entire agreement between you and Global Sales regarding the Site. Where a signed agreement conflicts with these Terms, the signed agreement controls for that transaction.
• No third-party beneficiaries: These Terms create no rights in favor of any third party.
• Export and sanctions: You represent that you are not located in, or acting on behalf of, any country or party subject to U.S. sanctions or export restrictions.

Questions about these Terms of Use may be directed to:

Global Sales — 3530 Queen Palm Drive, Tampa, FL 33619, USA

Phone: +1 (813) 236-9077 · Email: info@global-sales.us

Business hours: Monday – Friday, 8 AM – 5 PM EST.